Summary

I'm part of Cisco Technical Services where I work in the Datacenter Solutions support team as a technical lead. Within this role I'm currently supporting our customers to implement and manage ACI, Cisco UCS, FlexPOD, vBlock, VDI and VXI infrastructures. On a continuous basis I create trainings and deliver them to our technical teams across the world and take a leading role on Cisco's (and 3th party) emerging technologies such as ACI and OpenStack.

I have been for years a 'customer' and hence perfectly know how they think. In my DNA however I'm a geek and that's the language I master to speak to engineers. I'm very proficient in explaining complex messages to a variety of audiences and have been doing numerous sessions for customers and at public events such as Cisco Live, Cisco PVT, VMUGBE.

Specialties include:

• Cisco ACI
• VMware vSphere (VCDX)
• Cisco UCS / Flexpod / vBlock / VDI / VXI
• OpenStack
• Troubleshooting

1. Personal details:

2. Education:

3. Experience:

3.1 Employment:

3.3.1 Cisco, 2011 April - ...

• Technical Leader - Data Center
  • ACI
  • UCS B and C series servers, Nexus 1000V
  • Nexus 5000 / 6000 / 7000
  • FlexPOD, vBlock
  • VDI, VXI

3.3.2 Fit IT - Imtech ICT, 2010 January - 2011 March

• Advisory Systems Engineer
  • Pre-sales on
    • Cisco UCS
    • Cisco Networking
    • IBM xSeries/Bladecenter
  • System Engineer on AIX/Linux/Networking/Storage

3.3.3 Cisco, 2005 June 16 - 2009 December

• Customer Support Engineer - TAC NMS-Belgium (Network management)
  • NMS products (LMS / CUOM / CUSM / ISC / Netflow / SNMP / ....)
  • Linux / Solaris / Windows OS support for NMS products
• Customer Support Eng. - TAC SAN-Belgium (Storage)
  • MDS / VmWare ESX
• Kepner Tregoe Certified Program Lead, delivered 10x 5days workshops

3.3.4 International Business Machines of Belgium N.V., 2002 April 1 - 2005 June 15

• AIX/Linux/SAP/Oracle
• Clustering
• High availability
• Performance monitoring/sizing
• Networking
• Storage
• Performance and capacity management on multi platform/multi customer env.
• Delivery of 15x 5-days Linux trainings (Full IBM Linux curriculum)

3.3.5 Xatrax Education NV, 2001 October (8 - 12)

• Delivery of basic Unix/Linux course to KBC

3.3.6 Acunia NV, 2001 April 12 - 2002 March 31

Network/System Administrator

• System Administration (Linux and Solaris)
• Network Administration (3Com, Cisco, VPN's, ...)
• Coach IT team
• Support all ICT networking: intranet, internet, wired/wireless telephony and wireless LAN's
• Support test infrastructure for Acunia's OTF product (application center, communication center, terminals)
• Evaluate commercial hardware-software packages
• Follow up and control ICT budget (PC's, hardware, software)

3.3.7 Cronos 4C, 2000 June

• Setting up an Oracle test an production system / application server

3.3.8 Mind NV, 2000 Aug 1 - 2001 April 11

• Linux consulting projects on RedHat Linux
• Delivery of Linux trainings for IBM

3.2 Traineeship

March 2000 (3 months), AB Computers, SNMP network monitoring (Unix - Solaris)

3.3 Vacation jobs:

08/1995, 08/1996, 08-09/1997 and 07/1999
Pallieterhoeve (Restaurant, Booischot)

July 1998, July 1999
Ericom (Tiensestraat 178, Leuven, IT store)

4. Additional Information & specific skills:

4.1 Voluntary work

March 1998 - June 2000
Participation in SIN. SIN is an organization which helps the students at the KHK with PC's and the Internet.
Tasks: Maintaining a central server with approximately 2500 mail users and 150 active shell users. My task was keeping the system continuously updated with all the latest software. The services included mail, pop, imap, www, ftp, ssh, telnet, etc..

4.2 Language knowledge:

Copyright 1997 - 2009 Ramses Smeyers. All rights reserved